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Privacy

Privacy policy

This policy explains what personal information Zona Mallorca may collect, why we use it, when it may be shared and the choices available to you. We aim to collect only what is reasonably needed to provide the website, understand a property search and arrange an introduction approved by the buyer.

Information we may collect

  • Identity and contact information, including your name, email address, telephone number and preferred language.
  • Details of your property search, such as preferred areas, property type, budget, timing, intended use and other requirements you choose to provide.
  • Messages, feedback and other information submitted through a form, by email or during communication with us.
  • Technical and usage information, such as device and browser type, pages visited, approximate location derived from an IP address, consent preferences and website performance data, where permitted.

How information is used

We use personal information to respond to enquiries, review buyer requirements, suggest a suitable local specialist, arrange an approved introduction, operate and secure the website, maintain records, improve our content and service, and meet applicable legal obligations. Depending on the activity and applicable law, processing may be based on your request, consent, our legitimate interests or a legal obligation.

Sharing information

We do not sell personal information. Buyer contact details are shared with a property specialist only after the buyer has approved that introduction. Information may also be processed by trusted providers supporting website hosting, forms, email, analytics or administration, subject to appropriate contractual and security safeguards. If information is processed outside the European Economic Area, we seek to use a recognised transfer mechanism where required.

Retention and rights

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including follow-up, record-keeping and legal requirements. Subject to applicable law, you may request access, correction, deletion, restriction or portability of your data, object to certain processing, or withdraw consent at any time. You may also have the right to complain to your local data-protection authority.

Contact

For privacy questions or to exercise your data-protection rights, contact hello@zonamallorca.com.

Last updated: 14 September 2026. We may update this policy when our services, providers or legal obligations change; the current version will always be published on this page.